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STRATEGY COACHING
Be Smart About Being Social
David Wolfskehl

Everybody is talking about social media these days. If you listen to news commentators and “culture analysts” they will tell you that everyone needs to be building a following on every social site on the web. Don’t believe it. Contrary to the word from the social media evangelists, you will not build your practice by posting your vacation pictures on flickr and notifying all of your clients where they can find them. Unless you want to earn you living trying to persuade teenagers that you can meet their financial, legal or accounting needs, you probably don’t need MySpace either.

Social networking takes time. Before you commit to a social media marketing strategy for your firm, ask yourself how much time you can realistically commit to this task. You will probably discover that you have a limited amount of time available. You will probably discover, as well, that you need to focus your time and energy on those social networks that can reasonably be expected to help to grow your practice. At the same time, you don’t want to just ignore the potential of all social networking.

There are ways to use some social networking sites to your advantage in marketing your practice. So how do you decide? Ask yourself these questions:

Who is my ideal client? Is this client a business or an individual? What do I know about this ideal client?

Are my ideal clients likely to try to connect with me on this social networking site? Run the list: Facebook, MySpace, Twitter, LinkedIn, YouTube, etc.

Identify the social networking sites that seem to offer the best opportunity to connect with and build relationship with your ideal client and that use the medium (text, pictures, video, etc.) that seems to be a logical way to provide value and relationship.

Social_Media_iStock_000011931597XSmallFocus on the social media sites that are a fit for you.  If you are not comfortable with them you will not stay with them in the long term. Without a long term commitment you will not be able to be successful.

Then focus only on the one or two that offer the greatest potential for practice growth.

As a provider of professional services, you are very likely to find LinkedIn at or near the top of your list. There is a book out by Lewis Howes and Frank Agin about using LinkedIn effectively: Linked Working: Generating Success on the World’s Largest Professional Networking Website (available from Amazon.com and bookstores elsewhere).

If you are inclined to provide information, instruction or insight on matters related to your business and of interest to your clients, you might find it useful to post video clips on YouTube. This can be a helpful way to direct people to your web site.

If you have a group of followers who are interested in helpful information, you might want a judiciously used Twitter account. Don’t load up your account with the fact that you are doing an audit or a tax return; do tweet about new insights, discoveries, accomplishments, etc. Focus your tweets on more substantial matters.

By focusing your social networking and using each site wisely and judiciously, you can avoid the trap of having your time swallowed up by social media while taking advantage of the benefits offered by each of the most appropriate sites. Being smart about social media is about limiting your time commitment, focusing your efforts on sites expected to bring the biggest return and keep your posts meaningful and valuable to your ideal and current clients. Finally, don’t be afraid to experiment until you find the messaging that works for your business.
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David Wolfskehl
David Wolfskehl

Accrediated Strategic Planner - helping accounting firms build thier businesses from the inside out

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Pearl Mattenson,
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Bob Benwick, MSc. OD, MCC, PCC, CPCC
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